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Franchising Code of Conduct

The franchise sector has been regulated by the ACCC since 1998.

A cornerstone of the regulation is the Franchising Code of Conduct.  The 'Code' has been created to assist the ongoing relationship between the franchisee and franchisor. Issues covered include:

  • Disclosure of the pertinent information regarding the Franchisor,
  • Conditions contained within the Franchise Agreement, and
  • Complaint handling and dispute resolution procedures.

The Code was originally introduced in 1998, amended on several occasions, and replaced by a comprehensive new Code with that came into effect from 1 January 2015.

Other documents relevant to the Code of Conduct:

 

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