Field managers have a tough job, often on the road working alone, striving to protect your brand and make a real difference to franchisee performance. To succeed they need a unique combination of courage, emotional intelligence and business savvy.
The Franchise Relationships Institute Field Manager Bootcamps equip field managers with the skills, strategies and understanding to deliver genuine value to franchisees and a strong ROI to the franchise network.
It is also one of the first programs in Australia to receive the Certified Franchise Executive accreditation by the Franchise Council of Australia and the Institute of Certified Franchise Executives.
Participants will receive CFE Education Credits for completing the Foundation program.
This Foundation 2-day program delivers vital skills, knowledge and strategies that enable field managers to immediately increase their effectiveness in how they engage, motivate and mentor franchisees.
The Foundation Field Manager Bootcamp is designed specifically for people in operational roles who work directly with franchisees, as well as franchisor executives seeking new tools for driving franchisee satisfaction and success.
From the moment the program starts participants are exposed to a dynamic, interactive learning experience that enables them to:
28th February and 1st March 2017
30th May and 31st May 2017
18th July and 19th July 2017
4th September and 5th September 2017
To find out more about this course and register click here.
Session 1: Franchise Relationship Principles
Session 2: The 8 Functions of the Field Manager Role
Session 3: Coaching Franchisees for Improved Performance
Session 4: Improving the Effectiveness of the Field Visit
Session 5: Dealing with Communication Challenges
Session 6: The Franchise E-Factor
Session 7: Facilitating Franchisee Meetings
Session 8: Maintaining a Metrics Mindset
Session 9: Managing the Personal Demands of the Role
Session 10: Hot Topics and Action Planning
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