Franchise Council of Australia

FY2022-23 Summit Doing Business

PROGRAM  – Thursday 28 July

8:45am – 8:55am AEST

Welcome to the FY2022-23 Summit Doing Business

Master of Ceremonies:

Laura Piccardi
Performance Coach, Speaker, Comedian and Author


8:55am – 9:15am AEST

Opening Address

Mary Aldred
Franchise Council of Australia

9:15am – 10:00am AEST

Opening Keynote

The outlook for Australia in the face of higher inflation and interest rates

David Plank
Head of Australian Economics
ANZ Bank

10:00am – 10:50am AEST

Panel Session

The state of the economy and impact on franchising

Panellists will share their insights on topics including:

  • Strategies to minimise the impact of inflation on franchise systems
  • Managing increasing supply chain challenges and opportunities
  • Responding to economic factors impacting business


Richard Goodman

Chief Executive Officer, Foodco,  Australia & New Zealand


Jon McNaught

Chief Executive Officer, Viplus Dairy Pty Ltd


Peter Baily

Managing Director,  Narellan Pools



Clovis Young,

Founder and CEO, Mad Mex

10:50am – 11:10am AEST


11:10am – 12:30pm AEST

Round Tables

  • Standardised bookkeeping and accounting and how it is important to your group
  • Cost control in a rising environment
  • Minimising the effect of supply chain inflationary pressures
  • Have you got the right structure for your group?
  • Disclosure documents and what they mean
  • Capital Raising and how to go about it
  • Understanding your numbers – is your business profitable?
  • Outsourcing your payroll and minimising risk
  • Mergers and Acquisitions – is this right for your group?
  • How to best equip your franchisees for multi-site operation
  • Outsourcing finance functions amidst staff shortages
  • Lending – How to ensure your starting your franchisees off on the right foot


12:30pm – 1:00pm AEST


1:00pm – 1:40pm AEST


Transitioning your franchise group to best practice – forecasting, benchmarking

Panellists will share insights and key learnings about:

  • What does best practice look like when it comes to financial benchmarking with franchise systems
  • Implementing best practice financial management tools in franchise operations
  • Practical examples of best practice across a range of franchise systems


Sarah Eltakchi
Partner – Accounting & Business Advisory, FINDEX


Thomas Paule

Chief Digital, Technology & Marketing Officer, FINDEX


Ash Pather

Partner, FINDEX

1:00pm – 1:40pm AEST


The need to think differently to move forward – culture of innovation

Panellists will share insights and key learnings about:

  • The mindset required of franchisor and franchisees to lead a franchise system into the future
  • How to develop a culture that embraces innovation and technology within your franchise
  • Practical examples of how franchise systems have successfully implemented change and the learnings


Tim Butters

Co-Founder/ Director at City Cave Wellness centres

Adam Neill

Chief Operating Officer, Soul Origin


Laura Piccardi
Performance Coach, Speaker, Comedian and Author

1:45pm – 2:25pm AEST


‘Sustainability, the circular economy and the role of industry’


  • Single-use plastic bans across jurisdictions including Western Australia, New South Wales, Queensland, South Australia, Australian Capital Territory
  • The Australasian Recycling Label (ARL) and the role of the 2025 National Plastic Targets
  • Industry’s contribution and impact on the circular economy and sustainability
  • Future policy issues and challenges
  • Impacts on SME’s and businesses across Australia

David Stout

Director Policy
National Retail Association



Ebony Johnson

Project Manager, Policy
National Retail Association

1:45pm – 2:25pm AEST


System expansion – Recruiting for Retail, Hospitality and Service Franchises.

  • Optimising franchisee recruitment in a changing market
  • Innovative ways to approach recruitment of franchisees
  • Successful strategies being used by franchise systems facing challenges
  • Regional expiation of franchisee networks in greenfield sites
  • Franchise re-sale strategies – strategies to support franchisees in re-selling their business to high quality buyers



Philip Ciniglio

Consultant, Touch Up Guys


Susana Hands

Franchise Development Manager, United Franchise Group


Garry Powell

Franchise Sales, Eden Exchange



Melissa Lewis

Head of Private Business Sales, Eden Exchange

2:25pm – 2:55pm AEST


2:55pm – 3:45pm AEST

Closing Keynote

Continuing Growth in (’23) or (a challenging economy)

  • Regional expansion – searching for and cultivating new markets
  • Digital – growing loyalty and building the customer offer
  • Innovation – creating new products and reasons for customers to return to store

Angus McKay

Chief Executive Officer & Managing Director at 7-Eleven Stores

3:45pm – 3:50pm AEST

Wrap up / Thankyou

Master of Ceremonies:

Laura Piccardi
Performance Coach, Speaker, Comedian and Author


4:00pm – 5:00pm AEST

Networking Drinks

Please note program is subject to change.


200 CFE Education points toward the Certified Franchise Executive (CFE) qualification are awarded for participation in this Forum.