Home About Us Membership Information Events Awards Media Education Representation Partnership Contact Us

VIC: The Wrong Support Team

About this course:

We're all trying to do more with less these days. Franchise head office teams are often small but vital to a successful franchise system and it is imperative your team is structured correctly.

This course provides you with the critical knowledge and practical tools to assess the right structure to ensure that your team is well-organised, structured and efficient.


  • Assessing how many head office team members are right for your business needs
  • Applying the correct ratio of team members to franchise outlets
  • Understanding the pros and cons of adding internal resources vs. outsourcing
  • Considering what your paid resources are doing to support the sales growth of your brand throughout your network
  • Analysing your organisational structure
    • What works and what doesn't
    • How to measure and build the best structure for your business


You will be provided with access to take-home tools such as checklists, case studies, work sheets and templates for future use.


Tuesday, 6th August 2019


Venue: Melbourne venue to be confirmed
Starting: 8:30 AM
Tuesday 6th August 2019
Ending: 11:30 AM
Phone Enquiries: 03 9533 0028

Latest News

The impact on businesses and communities from the bushfires that have impacted many parts of Australia has been devastating. The franchise secto...
The Franchise Council of Australia has honoured some of the nation's best and brightest in business at the MYOB FCA Excellence in Franchisin...
The Franchise Council of Australia (FCA) has recognised franchising's best in South Australia at the 2019 SA Excellence in Franchising Award...

Upcoming Events

WA Coffee Catch-Up: How to Create an Amazing Franchise Team

Start Time: 7:30am
Date: Thursday 6th February 2020

NSW: Foundation Field Manager Bootcamp

Start Time: 8:30am
Date: Wednesday 12th February 2020


About the FCA Board of Directors Hall of Fame Hall of Fame Eligibility Criteria



Promote your business Have a complaint?


About Membership Member Benefits How to Join FCA Member Standards



Advertise your business Sponsorship & Exhibition Testimonials Become an FCA Partner


FCA Representation Franchising Code of Conduct FCA International


Media and Communication

Franchise Review FCA Media ReleasesFranchising in the Media

Franchise Council of Australia

Postal Address

Level 19, 567 Collins Street

Melbourne VIC 3000

Phone: 1300 669 030

Fax: +61 3 9508 0899


Website Proudly Developed by:



Women in FranchisingFranchise AcademyFranchise Council of Australia