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VIC: Communicating With Franchisees

About this course:

Good communication is critical within a franchise arrangement. This course provides franchisors with practical tips and easy-to-implement ideas to keep the lines of communication open between franchisors and franchisees.


  • Using online communication platforms
    • Utilising chat rooms and forums for internal communications
  • Running face-to-face forums
    • Regional, state and national meetings
    • Effective strategies for meetings
  • Using online webinars
    • How you can use webinars for staying connected with the operations of the business
  • Considering the value of conferences
    • What are their objectives and how can they benefit your brand?
  • Franchise Advisory Council why or why not?
  • Forums with specific outcomes


You will be provided with access to take-home tools such as checklists, case studies, work sheets and templates for future use.

Venue: Melbourne venue to be confirmed
Starting: 8:30 AM
Tuesday 11th September 2018
Ending: 11:30 AM
Phone Enquiries: 03 9533 0028

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