Home About Us Membership Information Events Awards Media Education Representation Bookshop Partnership Contact Us

VIC: Achieving excellence in Standard Operating Procedures

Achieving excellence in Standard Operating Procedures

About this course:

Robust Standard Operating Procedures (SOPs) within your Franchise Operations Manual and system manuals can add value to your franchise system but how do you know if they are working for your brand?

This workshop will assist you in elevating your SOPs to a robust set of tools that adds value to your franchise system. 


Understanding SOPs for both franchise operation and support office systems

Auditing SOPs to ensure they are up-to-date and best practice

Structuring SOPs to assist the growth of your brand, franchisees and their teams

Ensuring you have procedures in place to for updating and keeping SOPs current and relevant

Capturing new or updated SOPs that are implemented every day within the business to ensure that are added to the current manuals

Considering the role of an SOP ambassador

Enduring manuals are easily accessible and in a format that engages the end user

Using SOPs as an effective training tool with all franchisees and team members


You will be provided with access to take-home tools such as checklists, case studies, work sheets and templates for future use.

Venue: Melbourne venue to be confirmed
Starting: 8:30 AM
Tuesday 26th June 2018
Ending: 11:30 AM
Repeats: On specific dates
Phone Enquiries: 03 9533 0028

Latest News

Statement from Mr Bruce Billson, Executive Chairman, Franchise Council of Australia The peak representative organisation of Australia's ...
In a show of strength, the franchising industry was out in full force at the Sydney Franchising & Business Opportunities Expo last weekend a...
The Franchise Council of Australia (FCA) recognised franchising's best in New South Wales and the Australian Capital Territory at the Fastwa...

Upcoming Events

WA Franchisor Dinner - 27/03/2018

Start Time: 7:00pm
Date: Tuesday 27th March 2018

VIC: Effective communication styles

Start Time: 8:30am
Date: Tuesday 3rd April 2018

Women in FranchisingFranchise AcademyFranchise Council of Australia