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VIC: Achieving excellence in Standard Operating Procedures

Achieving excellence in Standard Operating Procedures

About this course:

Robust Standard Operating Procedures (SOPs) within your Franchise Operations Manual and system manuals can add value to your franchise system but how do you know if they are working for your brand?

This workshop will assist you in elevating your SOPs to a robust set of tools that adds value to your franchise system. 

Curriculum:

Understanding SOPs for both franchise operation and support office systems

Auditing SOPs to ensure they are up-to-date and best practice

Structuring SOPs to assist the growth of your brand, franchisees and their teams

Ensuring you have procedures in place to for updating and keeping SOPs current and relevant

Capturing new or updated SOPs that are implemented every day within the business to ensure that are added to the current manuals

Considering the role of an SOP ambassador

Enduring manuals are easily accessible and in a format that engages the end user

Using SOPs as an effective training tool with all franchisees and team members

Tools:

You will be provided with access to take-home tools such as checklists, case studies, work sheets and templates for future use.

Venue: Melbourne venue to be confirmed
Repeats: On specific dates
Phone Enquiries: 03 9533 0028

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QLD: Increasing Team Engagement & Productivity & Increase Profit

Start Time: 9:00am
Date: Wednesday 18th September 2019

VIC: Franchise Advisory Council – You’re Doing it Wrong!

Start Time: 8:30am
Date: Tuesday 24th September 2019

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