Home About Us Membership Information Events Awards Media Education Representation Partnership Contact Us

VIC: Preventing, investigating and managing workplace grievances

Preventing, investigating and managing workplace grievances 

About this course:

Are you equipped to manage a workplace grievance, such as a claim of bullying and harassment?  

In what can be a challenging situation for those in leadership and management roles, your approach to the complaint and the action you take is vital to ensure the best outcome in your workplace. 

By providing you with practical tools to manage workplace grievances, the session will focus on equipping you with the confidence to manage issues if they arise.

Curriculum:

  • Risk management, prevention and intervention
  • Investigation policies and processes
  • Tools and templates for investigation and interviews
  • Questioning techniques and empathetic listening
  • Tips for implementing outcomes

Tools:

You will be provided with access to take-home tools such as checklists, case studies, work sheets and templates for future use.

Venue: Melbourne venue to be confirmed
Repeats: On specific dates
Phone Enquiries: 03 9533 0028

Latest News

The Franchise Council of Australia has honoured some of the nation's best and brightest in business at the MYOB FCA Excellence in Franchisin...
The Franchise Council of Australia (FCA) has recognised franchising's best in South Australia at the 2019 SA Excellence in Franchising Award...
Franchising has been the common thread that has helped the high achieving small business owners recognised by the Franchise Council of Australia...

Upcoming Events

NSW: Foundation Field Manager Bootcamp

Start Time: 8:30am
Date: Wednesday 12th February 2020

About

About the FCA Board of Directors Hall of Fame Hall of Fame Eligibility Criteria

 

Services

Promote your business Have a complaint?

Join

About Membership Member Benefits How to Join FCA Member Standards

 

Partnerships

Advertise your business Sponsorship & Exhibition Testimonials Become an FCA Partner

Learn

FCA Representation Franchising Code of Conduct FCA International

 

Media and Communication

Franchise Review FCA Media ReleasesFranchising in the Media

Franchise Council of Australia

Postal Address

Level 19, 567 Collins Street

Melbourne VIC 3000

Phone: 1300 669 030

Fax: +61 3 9508 0899

 

Website Proudly Developed by:

www.bloomtools.com

 

Women in FranchisingFranchise AcademyFranchise Council of Australia