Home About Us Membership Information Events Awards Media Education Representation Partnership Contact Us

VIC FORUM: Competition & Consumer Act (CCA) Refresher 16/11/2017

Competition & Consumer Act (CCA) Refresher

The Competition and Consumer Act (CCA) is a critical piece of legislation for Franchisors and Franchisees alike.

This CCA Refresher will cover aspects of the CCA pertinent to franchising, including misleading and deceptive conduct, unconscionable conduct, the Australian Consumer Law and the Unfair Contract Terms regime.

About the Facilitators: Laura Young, Partner & Marian Ngo, Associate, HWL Ebsworth Lawyers

Laura Young is a Partner in HWL Ebsworth's commercial group. She advises and acts on matters ranging from strategic transactions to all aspects of daily operations, ranging from incorporations and corporate governance, drafting, reviewing and negotiating commercial contracts to advising on the sale and purchase of businesses.  Laura also regularly advises clients on other competition matters including issues associated with misleading and deceptive conduct and unconscionable conduct.

Marian Ngo is an Associate in HWL Ebsworth's commercial group. Marian has a wealth of private practice and corporate franchising experience, which extends to commercial and operational roles she has held with various national franchisors. 

Laura and Marian are both part of HWL Ebsworth's Franchising & Retail team and have been involved in presenting jointly with the ACCC on the implications of the extension of the unfair contract term regime to small business contracts.

Event Details:

Venue: HWL Ebsworth Lawyers, Melbourne VIC
Venue Address: HWL Ebsworth Lawyers, Level 26, 530 Collins Street, Melbourne VIC 3000
Starting: 7:15 AM
Thursday 16th November 2017
Ending: 9:00 AM
Phone Enquiries: 1300 669 030

Latest News

The impact on businesses and communities from the bushfires that have impacted many parts of Australia has been devastating. The franchise secto...
The Franchise Council of Australia has honoured some of the nation's best and brightest in business at the MYOB FCA Excellence in Franchisin...
The Franchise Council of Australia (FCA) has recognised franchising's best in South Australia at the 2019 SA Excellence in Franchising Award...

Upcoming Events

WA Coffee Catch-Up: How to Create an Amazing Franchise Team

Start Time: 7:30am
Date: Thursday 6th February 2020

NSW: Foundation Field Manager Bootcamp

Start Time: 8:30am
Date: Wednesday 12th February 2020


About the FCA Board of Directors Hall of Fame Hall of Fame Eligibility Criteria



Promote your business Have a complaint?


About Membership Member Benefits How to Join FCA Member Standards



Advertise your business Sponsorship & Exhibition Testimonials Become an FCA Partner


FCA Representation Franchising Code of Conduct FCA International


Media and Communication

Franchise Review FCA Media ReleasesFranchising in the Media

Franchise Council of Australia

Postal Address

Level 19, 567 Collins Street

Melbourne VIC 3000

Phone: 1300 669 030

Fax: +61 3 9508 0899


Website Proudly Developed by:



Women in FranchisingFranchise AcademyFranchise Council of Australia