Home About Us Membership Information Events Awards Media Education Representation Bookshop Partnership Contact Us

Effective Management of Workplace Grievances

Are you equipped to manage a workplace grievance, such as a claim of bullying and harassment?  Your approach to the complaint and the action you take is vital in assisting the best outcome for your workplace.

This session will provide an opportunity to consider the following:

  • Risk management, prevention and intervention -what to do when an issue is raised
  • Investigation policies and processes
  • Tools and templates for investigation and interviews
  • Questioning techniques and empathetic listening
  • Tips for implementing outcomes

To find out more or to register contact Alexandra via email or call directly on 03 9533 0028.

You can also refer to FC Business Solutions Events website for more information.

Earn 50 education credits if enrolled in the Certified Franchise Executive (CFE) program.

Venue: Melbourne venue to be confirmed
Starting: 1:00 PM
Wednesday 7th October 2015
Ending: 5:00 PM
Phone Enquiries: 03 9533 0028

Latest News

The Franchise Council of Australia has welcomed the Federal Government's response to calls from business and lenders to act to underpin avai...
The Franchise Council of Australia (FCA) recognised franchising's best in South Australia at the 2018 SA Excellence in Franchising Awards pr...
The Franchise Council of Australia (FCA) recognised franchising's best in Victoria and Tasmania at the FCA 2018 Vic/Tas Excellence in Franchi...

Upcoming Events

QLD: Kickstart Franchise Training Workshop

Start Time: 10:00am
Date: Saturday 17th November 2018

QLD-NT Chapter Christmas Networking Celebrations - 22/11/2018

Start Time: 4:00pm
Date: Thursday 22nd November 2018

Women in FranchisingFranchise AcademyFranchise Council of Australia