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NSW Breakfast 28/08/2012

The Power of Positive Franchise Leadership

In tough times a franchisor’s most important responsibility is to create a healthy, performance driven culture. And a franchisee’s most important responsibility is to continue to deliver a fantastic customer experience that matches the brand promise. When the culture and the brand are being worked together in this way we get franchising excellence and sustainable success.

Keynote speaker, Jason Travis is the senior Learning Strategist at the Franchise Relationships Institute. He has delivered leadership and operational support to franchisors and franchisees in 20 countries.

In this fast moving, interactive session, Jason Travis will:

  • Share some amazing findings from the Franchise Relationships Institute’s latest research  that show how a healthy franchising culture and high levels of brand passion are associated with strong business results.
  • Explain the five pieces of the “Franchisee Wheel of Excellence” and how these  drive franchisee growth and satisfaction.
  • Give practical tips and strategies on what franchisors and franchisees can do to maintain high levels of motivation at all levels of the franchise network – from the shop floor to the boardroom.

Both franchisor executives and their franchisees will find this session enlightening, practical and motivating. Bring the whole team.

Facilitator: Jason Travis, Franchise Relationships Institute

Venue: The Grace Hotel, 77 York Street, Syney

Venue: The Grace Hotel, 77 York Street, Sydney 2000
Phone Enquiries: 1300 669 030


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