The Past and Future of Franchising
Come along to our next breakfast to hear from some veterans of the franchising industry to talk about how franchising has changed and evolved over the years and how they see franchising into the future.
This is a great opportunity to learn from their experience and to network with your peers.
Rob McKay, Chief Executive Officer, Australian Retail Franchise Group
After spending more than 15 years working outside of South Australia in various leadership and retail marketing roles, Rob returned home to Adelaide in 2010 to raise his young family. Rob was appointed Chief Executive Officer of Australian Retail Franchise Group (the parent company of Wendy's). During this time Rob has taken a hands-on approach to this role personally visiting over 230 of the 270 franchisees throughout Australia and NZ.
Prior to his role at Wendy's, Rob was based in Sydney as the Vice-President of Marketing for Asia Pacific and Africa for Italian eyewear manufacturer Luxottica (parent company of retail brands like OPSM and Sunglass Hut, and product brands like Ray Ban and Oakley).
Carly Thornton, Franchise Development Manager, Jim's Diggers
Carly manages the Jim’s Digger Division nationally and provides support to franchisees from the days they join the group right up to the day they sell their business. She has over 15 years experience working as a Senior Manager for a large chartered accounting practice assisting clients operating a vast range of franchise systems. Her expertise in providing pro-active and professional business and taxation advice means that franchisees have access to a highly experienced Chartered Accountant and Business Advisor to assist them to manage, grow and improve their business. As the Divisional Franchisor her role includes recruitment, systems development and growth, franchisee support plus much more.
Tony Maiello, Chief Executive Officer, Essential Beauty
Tony Maiello is franchisor of Essential Beauty Australia wide, winner of the 2005 BRW franchisee of the year (revenue growth) and 2006 franchisee of the year (overall winner). Tony has been franchising for more than 10 years and has detailed knowledge of all aspects of franchising and oversees 50 stores nationally.
Facilitator: Michael Paul, Chief Executive Officer & Founder, Pack & Send International
Michael Paul is the CEO and founder of Pack & Send, an Australian owned franchise system based on a unique retail business model that provides a one stop custom packing and freighting service to businesses, householders and tourists.
Established in 1993, Pack & Send, under Michael’s guidance and leadership has developed into a national retail network of over 100 franchise stores throughout Australia. The company was recognised in 2007 as the ‘Australian Franchisor of the Year’ and in 2008 Pack & Send earned second place in the prestigious International Franchisor of the Year Award - a major achievement given the company was up against some of the major global economies and franchising cultures in the world. In 2008 Pack & Send also expanded its franchise retail network to the United Kingdom and New Zealand.
Prior to the panel Steve Wright, FCA Executive Director will provide a poitical update.
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