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WA Workshop 14/03/2012

Field Service - Operational Excellence

In this session we will discuss the ever changing dynamics of what your Field Service Team face on a day to day basis. How do you get the best out of your Franchisees? What skills and attributes must a Field Service Representative have and how do we find them in today's economic climate?

This workshop will be beneficial for Field Service managers, Area managers and Franchisors.

This workshop will discuss:

  • Key roles of field services
  • Who is the best person to deal with compliance and why?
  • What technology is available to keep ahead of the game and how do we use the information to inspire our franchisees?


Tea and coffee will be provided.

Facilitated by Mark Fernandez, Director, Business Development Alliance.

This workshop will be held at Norton Rose Australia, Level 39, BankWest Tower, 108 St Georges Terrace, Perth

Venue: Western Australia
Phone Enquiries: 1300 669 030

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