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Athlete's Foot continues to lead customer satisfaction

Startupsmart.com.au

Published 18 January 2011

Athlete’s Foot continues to lead customer satisfaction

FCA Member Franchise The Athlete's Foot performs well in the non-food retailers industry, as surveyed by Roy Morgan.

Shoe store chain The Athlete’s Foot has topped another Roy Morgan survey of customer satisfaction, with customer service and product knowledge proving to be more important than price.

The chain, owned by listed retail group RCG Group, topped the survey of customer satisfaction at non-food retailers.

It scored a 90.9% satisfaction rating among the 448 customers surveyed, all of whom had purchased from the chain in the preceding four weeks. Read more.


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