Franchising Code of Conduct

The franchise sector has been regulated by the ACCC since 1998.

A cornerstone of the regulation is the Franchising Code of Conduct.  The 'Code' has been created to assist the ongoing relationship between the franchisee and franchisor. Issues covered include:

• Disclosure of the pertinent information regarding the Franchisor,
• Conditions contained within the Franchise Agreement, and
• Complaint handling and dispute resolution procedures.

Download the new Code of Conduct

We also provide for your convenience two documents that elaborate on the new regulations.

• Download the FCA's summary of the Changes to the Franchising Code of Conduct - July 2010
• Download the official document of amendments to the Franchising Code of Conduct - July 2010

Other documents relevant to the Code of Conduct:

• Franchising Code of Conduct compliance manual for franchisors and master franchisees.
• The franchisee manual
• Franchisee's guide to the Franchising Code of Conduct
• FCA Legal Committee Submission on Code Changes and Clarifications

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