Franchisee Success Club -Nomination Guidelines
Acceptance into the Franchisee Success Club is exclusive to franchisees of a current FCA member.
To help ensure there is fairness, continuity and integrity to the process, a set of guidelines have been developed to provide guidance to franchisors and franchisees and assist the FCA in the assessment of franchisees suitability as an entrant to the Franchisee Success Club.
The FCA understands that success can come in many forms and would like to ensure that involvement is available to all who deserve to be acknowledged. The information outlined below sets out some examples of criteria that may be used to consider nominations to the Franchisee Success Club. However, acceptance to the Franchisee Success Club is not limited to these alone and is at the discretion of the FCA.
The FCA encourages franchisors to be consistent with their approach when putting forward franchisees for the Franchisee Success Club.
Examples of Franchisee Success Club
Outstanding financial performance:
• $1 million+ revenue per annum, or revenue well above average for the franchise system
• Outstanding revenue improvement
• Outstanding profitability improvement
Outstanding business performance or achievements:
• Operational excellence
• Multi unit success
Outstanding business or franchising community citizenship:
• Active involvement and positive contribution to fellow franchisees and the franchise system
• Commitment to the brand and its values
• Commitment to new franchisor initiatives
• Achievements in, and contributions to, local business and community
• Leaders in community engagement and contribution
• Display of excellence in promoting corporate social responsibility
Marketing and customer contact
• Success in local marketing initiatives
• Excellence in customer service and satisfaction
Triumph over adversity (personal/ professional).
Founded in the U.S. in 1989 FRANdata is the number one source of objective information and analysis for the franchise sector. FRANdata collects and uses information as the basis to help franchisors benchmark and improve their operations, to help franchisees assess their opportunities, to help lenders to underwrite franchise loans, to provide investors with due diligence before they invest, and to help suppliers of all kinds to market to franchise businesses. FRANdata is now actively accrediting Australian franchise systems to support their efforts in attracting quality franchisees and accessing finance. Contact Darryn McAuliffe on 02 8346 6093 or email@example.com to find out more.
Security Services - Predict, Prevent, Protect
Charter Security was established in 1996 as a security provider specialising in security services to corporate and government organisations. Charter Security has built a range of services that are tailored to the corporate business sector, protecting business assets - both physical and intellectual, minimising risk, and strategic planning security developments. Click here for more information.
Franchising & Small Business Expo
Since 1987, The Franchising & Business Opportunities Expo has brought franchisors and franchisees together. Exhibitions are a unique advertising medium allowing franchisors face to face communication with potential franchisees. Our events are visited by over 35,000 people annually and give potential franchisees the opportunity to quickly research a large number of business options in one place, and get a wide range of specialist advice on going into business for themselves. Exclusively endorsed by the Franchise Council of Australia, we are committed to delivering the best shows for the franchising community.
The event is held annually in Brisbane, Melbourne, Perth and Sydney. Visit us at www.franchisingexpo.com.au.
Franklyn Scholar is a Registered Training Organisation that specialises in the development and delivery of training to the franchise sector. We are the education partner of the FCA and over the coming months will be launching a number of training initiatives designed to benefit you as members of the FCA. The success of our delivery strategy is built upon helping businesses meet and exceed their goals via quality training programs. You as FCA members will now be able to access training programs to strengthen your business.Click here for more information.
As a leader in offset printing and with a focus on upgradable, cutting edge technology, Whirlwind services clients Australia wide, including many of the country's top franchises. By continually pushing the envelope on behalf of clients and employing passionate print people, Whirlwind is working towards its vision to become the most sustainable printer in Australia. Click here for more information.
Insurance & Risk Management Servies
Willis is a leading global insurance broker, developing and delivering professional insurance, reinsurance, risk management, financial and human resource consulting and actuarial services to corporations, public entities and institutions around the world. Willis has more than 300 offices worldwide, with a global team of approximately 16,000 employees serving clients in some 190 countries. Click here for more information.
Equip your business and get modern on the latest Office applications and Windows 8 touch devices. With the Microsoft suite of solutions you can Instant Message and telephone teammates as well as host online meetings with screen sharing and note taking; co-author and share documents via SkyDrive Pro as well as have access to all the familiar office applications including hosted exchange. Now you can enjoy less downtime while on the move. Find out more.
Click here for more information.
Aon is Australia's leading provider of broking and consulting services for risk management, insurance transactions, reinsurance, human capital consulting and financial planning. Aon is a global leader in the design and provision of risk services and products.
We go beyond arranging protection through insurance cover. We believe our specialist resources can enhance your business and help you deliver the results you are looking for.
With almost 1,600 employees in Australia, we are the largest organisation of our type in the Australia Pacific region. We operate three businesses focusing on the management of business risk - Aon Hewitt, Risk Solutions and Aon Benfield. Our global network means you have access to Aon group resources worldwide.
eBay delivers one of the world’s largest online marketplaces to customers via any connected device, connecting people with the things they need and love. With 149 million active buyers globally, eBay is one of the world\'s largest online marketplaces, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on ecommerce is staggering, and more than 700 million items are listed on eBay.
PayPal allows people to send and receive money without sharing financial information. With 5.5 million active accounts in Australia, consumers have the flexibility to pay online or with any connected mobile device using their account balances, bank accounts or credit cards. Consumers can purchase goods with PayPal in 193 markets and over 25 currencies around the world, PayPal enables global ecommerce. With over 100,000 merchant partners in Australia, PayPal is an option for Australian businesses to transact online, from sole proprietors to established large merchants. PayPal is an eBay Inc company. More information can be found at www.paypal.com.au
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389). Before deciding to use PayPal you should consider PayPal’s PDS at www.paypal.com.au.
Shift 8 is a leader in cutting edge point of sale and business management systems designed specifically for the franchise industry. Whether you are an established franchisor with hundreds of stores or are just starting out, Shift8’s software solutions are scalable to your needs.
HiveMind, the cloud based management suite, makes managing multiple sites across a network easy whilst still providing the detailed business analytics and powerful reporting capabilities required of a comprehensive POS management system. Click here for more information.
Telstra recognises that small and medium businesses are the growth engine of the Australian economy. Telstra Business specialises in meeting their unique communication needs and enabling them to get the most from today’s amazing, but complex, technology. To do this Telstra has tailored a range of technology products and services which keep businesses connected to their customers. These include compelling fixed line, broadband and mobile services as well as the latest cloud computing solutions. Click here for more information.
As an independent public relations agency, Keep Left has been helping brands and businesses successfully communicate with their audiences since 2001. As cross-media communicators, the agency firmly believes in the fundamentals of traditional media relations, while simultaneously bringing clients into the right digital and social media conversations. With a strong and ever-growing portfolio of franchise brands, Keep Left’s expertise includes food retail & QSR, business services, health & beauty and property franchise communications, amongst others Click here for more information.