Home About Us Membership Information Events Media Education
Who We Are The Academy Certified Franchise Executive Program CFE Appoved Courses
Melbourne Classroom Brisbane Classroom Sydney Classroom Adelaide Classroom Perth Classroom Online Courses Blended Learning
Calendar Knowledge Base Contact
Representation Bookshop Partnership Contact Us

Franchising Code of Conduct

The franchise sector has been regulated by the ACCC since 1998.

A cornerstone of the regulation is the Franchising Code of Conduct.  The 'Code' has been created to assist the ongoing relationship between the franchisee and franchisor. Issues covered include:

  • Disclosure of the pertinent information regarding the Franchisor,
  • Conditions contained within the Franchise Agreement, and
  • Complaint handling and dispute resolution procedures.

Franchising Code of Conduct - 2014 (external site)

Other documents relevant to the Code of Conduct:

Note: The documents on this page require Adobe Acrobat Reader to display.

Latest News

The Melbourne Franchising & Business Opportunities Expo, held 21-23 August, has been hailed the year's third successful show, with crowd...
The Fair Work Ombudsman now has a mobile-friendly pay tool to give employers and employees access to reliable advice on wages and entitlements on-t...
The Franchise Council of Australia (FCA) recognised franchising's best in Victoria and Tasmania on Thursday at the Seek Commercial FCA VIC/TA...

Upcoming Events

SA Regional Awards 28/08/2015

Start Time: 7:00pm
Date: Friday 28th August 2015

WA Coffee Catch-Up

Start Time: 7:30am
Date: Thursday 3rd September 2015

Women in FranchisingFranchise AcademyFranchise Council of Australia