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Franchising Code of Conduct

The franchise sector has been regulated by the ACCC since 1998.

A cornerstone of the regulation is the Franchising Code of Conduct.  The 'Code' has been created to assist the ongoing relationship between the franchisee and franchisor. Issues covered include:

  • Disclosure of the pertinent information regarding the Franchisor,
  • Conditions contained within the Franchise Agreement, and
  • Complaint handling and dispute resolution procedures.

Franchising Code of Conduct - 2014 (external site)

Other documents relevant to the Code of Conduct:

Note: The documents on this page require Adobe Acrobat Reader to display.

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